We provide our clients with a dedicated contract manager, online rag reports, member benefits and set price review dates.
In our annual service review in 2012 over 90% of our customers gave us top marks for the service, reliability and the frequency of our collections
We believe good business means good people. BTR are proud to maintain a longstanding team with a breadth of industry experience
Our Mission
Our people

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I much appreciate all the efforts BTR make on our behalf to ensure we receive TOP grade customer service and makes BTR just as equally important to us.

Charly Rich, Head of Retail, Prospect Hospice

The service that BTR has given and the commitment that the company has shown is outstanding.

Nicki Wood , St Michael’s Hospice

Service from BTR has been consistently excellent

Yvonne Rhule, Regional Manager of Mind

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